Pritam Ghosh Tagore

FAQ About Pritam Ghosh Tagore

• What is Pritam Ghosh Tagore's address?

  Pritam Ghosh Tagore is located at
  Indore, Indore, India

• What is Pritam Ghosh Tagore's job title?

  Pritam Ghosh Tagore is a
  As a Workforce Management Analyst at Teleperformance, I apply my computer science education and customer service experience to optimize the performance and efficiency of the contact center operations. I use Avaya CMS and other tools to monitor, analyze, and forecast the workload, staffing, and scheduling of the customer service representatives across multiple channels and locations. In this role, I have contributed to several projects and initiatives that have improved the quality, productivity, and satisfaction of the customer service delivery. For example, I helped implement a new system that reduced the average handle time by 15% and increased the first call resolution by 20%. I also supported the launch of a new chatbot that enhanced the customer experience and reduced the call volume by 10%. I am motivated by the opportunity to leverage my skills and knowledge to provide first-class results and solutions for Teleperformance and its clients. Teleperformance

• What industry does Pritam Ghosh Tagore currently work in?

  Pritam Ghosh Tagore currently works in the
  Teleperformance

• What is Pritam Ghosh Tagore's area of expertise?

  Pritam Ghosh Tagore specializes in
  As a Workforce Management Analyst at Teleperformance, I apply my computer science education and customer service experience to optimize the performance and efficiency of the contact center operations. I use Avaya CMS and other tools to monitor, analyze, and forecast the workload, staffing, and scheduling of the customer service representatives across multiple channels and locations. In this role, I have contributed to several projects and initiatives that have improved the quality, productivity, and satisfaction of the customer service delivery. For example, I helped implement a new system that reduced the average handle time by 15% and increased the first call resolution by 20%. I also supported the launch of a new chatbot that enhanced the customer experience and reduced the call volume by 10%. I am motivated by the opportunity to leverage my skills and knowledge to provide first-class results and solutions for Teleperformance and its clients.

• Which languages does Pritam Ghosh Tagore speak? 

  Pritam Ghosh Tagore speaks the following languages:
  No languages available.

• Which industries has Pritam Ghosh Tagore previously worked in?   

  Pritam Ghosh Tagore has prior experience in the following industries:
  Teleperformance

• What is Pritam Ghosh Tagore’s work experience?  

  Pritam Ghosh Tagore has the following professional experience:
  Teleperformance , Teleperformance .

• How can I find Pritam Ghosh Tagore on LinkedIn?  

  You can view Pritam Ghosh Tagore’s
  LinkedIn profile at LinkedIn URL.

• What are Pritam Ghosh Tagore’s work email addresses?  

  Pritam Ghosh Tagore’s work email addresses are
  [email protected] .

• What company does Pritam Ghosh Tagore work for?  

  Pritam Ghosh Tagore works at
  Teleperformance